Meet Your Dedicated
Customer Success Guide
When you sign up as a new Odysys customer, you’ll meet your personal Success Guide. From this point forward, their entire job is to ensure that you are achieving your goals and Odysys is exceeding your expectations. They will help you set your goals, identify your ideal guest,
and draft a plan as unique as your inn.
Identify Your Goals
& Ideal Guests
Let us know what themes and styles speak to your guests. Your customer success guide will provide recommendations to showcase different aspects of your property and set a gam for getting your site up and running.
Custom built to your specifications, our website designers will design the style and content of your website to showcase the beauty of your hotel and the services you offer as an owner.
How do people find your website? Are your online advertisements directly influencing your website traffic? What percentage of website visitors convert to a reservation? What percentage of website browsers commit to a reservation? We use technology to track and measure key performance indicators to tell you everything you need to know about how your website is performing.
Search Engine Optimization
It all starts when a user decides to google a topic. Maybe ‘Boutique B&B’ or ‘Where should I stay?’ Google’s technology searches the internet for keywords, compelling content, and readability to deliver results to the user. We use industry best practices to embed this into the core of your website so your hotel is delivered as the answer to their inquiry.
Launch Your Website
After we’ve set everything up and optimized your website for search engines and accessibility we will make your new beautiful site go live. Our migration plan works to make this a stress-free transition so you can focus on your guests.
Your website is up (hooray!) and customers are browsing, but how do you know it’s working? Before we call it a day, our Customer Success Guides will walk you through your dashboard. You’ll be able to easily navigate every aspect of your online persona. Who knew online marketing could be this simple?
With a beautiful website, search engine optimization, and performance analytics, your ideal guest will land on your website and fall in love with your hotel. Before you know it, you’ll exceed your revenue and occupancy goals. Want to take it a step further and excel even more?
Ongoing Customer Support
Your customer success guide is here to make sure you succeed! We will routinely check in with you, making sure you’re best utilizing our tools and providing advice to stay up to date online. We’re also your support for any questions you may have later on.
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