Free Innkeeper Resource:

Reservation, Payment & Cancellation Policies


We surveyed the industry to lear how other properties like yours set and manage their policies.


We surveyed 117 properties of all sizes to learn about their policies for reservations, deposits, cancellations, etc. Compare your policies to the industry and weigh the pros & cons of different approaches

Do you ever wonder?

  • Should you take a deposit? How much should the deposit be?  
  • What should your cancellation policy be?
  • Should you charge a cancellation fee? 
  • What are the most common policies for a property of my size? 


The results of this survey has the answers you're looking for!



Download Your Guide


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